Privacy Policy

Last updated: August 31, 2026

This Privacy Policy explains how MemoV, Inc. (“MemoV,” “we,” “us,” or “our”) collects, uses, and shares information in connection with the mimiclaw.io website and MimiClaw preorders and products.

1. Information We Collect

We collect information you provide directly, such as:

  • Contact details (name, email address, shipping address)
  • Order information (product selection, quantity, order history)
  • Payment information, collected and processed directly by our third-party payment provider
  • Communications you send us (support requests, feedback)

We also automatically collect limited technical information, such as IP address, browser type, device information, and pages visited, via standard server logs and analytics.

2. How We Use Information

  • To process and fulfill your preorder, including shipping updates
  • To communicate with you about your order or support requests
  • To send product and shipping updates you’ve opted into
  • To improve and secure the site
  • To comply with legal obligations

3. Payment Processing

Payments are handled by a third-party payment processor. We do not store your full payment card number on our servers. Your payment information is subject to the payment processor’s own privacy policy.

4. Cookies & Similar Technologies

We use cookies and similar technologies to keep the site functional (for example, remembering your language preference) and to understand aggregate site usage. You can control cookies through your browser settings.

5. Sharing of Information

We share information only as needed to operate the business, including with:

  • Payment processors, to complete your transaction
  • Shipping and logistics providers, to deliver your order
  • Service providers who help us operate the site and support customers
  • Authorities, where required by law

We do not sell your personal information.

6. Data Retention

We retain order and account information for as long as needed to fulfill your order, comply with legal and tax obligations, and resolve disputes, after which it is deleted or anonymized.

7. Your Rights

Depending on where you live, you may have the right to access, correct, delete, or export your personal information, or to object to certain processing. To exercise these rights, contact us using the information below.

8. Children’s Privacy

Our site and products are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated “Last updated” date above.

10. Contact

Questions about this Privacy Policy can be sent to eric@memov.ai.